This Agreement sets the terms for the User’s access to and use of Mployus software solutions. These solutions include Mployus’s online platforms for recruitment, locum management, HR, finance, business management, and related services (collectively, the Services).

The Services cover use of the Provider’s websites, software applications, digital systems, and related features, as detailed and updated on www.mployus.co.uk or www.mployus.ie.

Access is conditional upon the User holding a valid licence and having paid all applicable fees. Without both, no right to use the Services exists.

Delegated Users may be granted access at the User’s discretion but are not parties to this Agreement. Their access is strictly for supporting lawful use of the Services. Mployus may revoke this access if it no longer aligns with the Agreement’s purpose.

The Provider may update this Agreement and its Privacy Policy at any time, with reasonable notice via platform or email. However, Users are responsible for reviewing the latest version. Continued use of the Services implies acceptance of all changes.

This Agreement is entered into by and between:

By agreeing to these terms, both the User and the Provider acknowledge their consent to be legally bound by the provisions herein.

The User confirms acceptance of this Agreement upon logging into the Mployus platform for the first time. This Agreement shall remain in force until terminated pursuant to Clause 18 of this document. If the User declines to accept these terms and conditions, they must notify the Provider immediately and must not access or utilise Mployus software solutions or any associated Services.

Upon acceptance of this Agreement and full payment of applicable fees, the Provider grants the User a non-transferable, limited right to access and use its software solutions (“the Software”) in accordance with this Agreement, service documentation, and supporting materials.

The Software is intended for internal operational use such as HR, compliance, and shift coordination. Users may upload relevant personnel data and authorise employees or Delegated Users to manage their own information, subject to all terms herein. All intellectual property in submitted data remains with the User, and access is conditional upon compliance with this Agreement and timely fee payment. The Provider implements reasonable technical safeguards to protect such data.

Rights granted are personal and may not be transferred, assigned, or sublicensed without the Provider’s prior written approval.

The User agrees to comply with all applicable laws and must not upload unlawful, infringing, or harmful content. Uploading copyrighted material without ownership or legal rights is strictly prohibited.

While the Provider may offer professional HR or compliance services as part of a broader group, the Software is not a substitute for legal or regulatory advice. The User assumes full responsibility for any decisions made based on data processed via the Software.

Users may choose to integrate third-party tools or services (“Additional Services”) at their discretion and agree to any separate terms imposed by those providers. In cases of conflict, the third-party terms apply to those services. The Provider accepts no liability for third-party integrations and may suspend or discontinue such features at its discretion.

If the User qualifies as a consumer under UK or Irish law—such as under the Consumer Credit Act 2006 (UK) or Consumer Protection Act 2007 and EU (Consumer Information, Cancellation and Other Rights) Regulations 2013 (Ireland)—they may cancel their use of the Software within five (5) working days of acceptance. Cancellation must be submitted in writing. Where the services have been used during this period, the Provider may charge a reasonable fee, subject to mutual agreement and the relevant legal framework.

(a) Account Setup under a Fixed-Term Contract

Upon acceptance of these terms and successful registration, the Provider will issue secure login credentials (“Sign-In Information”) to the User for access to the Software.

Access will remain valid for the term of the fixed contract, unless terminated earlier in accordance with Clause 18 of this Agreement. Should the Provider issue an invoice containing an erroneous fee, it reserves the right to amend the charge and recover the correct payment from the User, who agrees to remit such payment promptly.

(b) Account Setup under a Free or Lite Product Version

The Provider shall supply the Sign-In Information to the User upon successful registration and acceptance of these terms for a no-cost version of the Software. All terms herein still apply, subject to the specific limitations of the Lite Product license.

The User is responsible for maintaining internet access and internal network performance. Any related connectivity or performance issues are the User’s responsibility.

The Provider will make reasonable efforts to keep the Software free from malicious code but cannot guarantee this. Users should maintain appropriate antivirus and security measures. The Provider is not liable for any damage from malware or security issues.

Software compatibility with the User’s systems and uninterrupted access is not guaranteed. The Provider disclaims responsibility for outages due to factors beyond its control.

Users must keep their login credentials secure and not share them. Passwords should be updated regularly.

The Provider may suspend Software access for maintenance or updates and will aim to provide notice and perform such tasks outside business hours when possible.

To activate Additional Services, the User must pay the applicable fees. Services can be added through the online account portal.

If technical issues arise, the User should stop the process and contact the Provider immediately. Charges will be updated to reflect the added services.

For help with Additional Services, Users may contact the Provider via email, phone, or web chat support.

If you’ve signed a contract for a fixed term, the fees for using Mployus software are set out in that contract.

If the User breaches this Agreement or fails to pay fees, Mployus may suspend or restrict access to the Software and related services (including employee self-service). A grace period may be offered to resolve payment issues, but access can be suspended if not resolved. Suspension continues until the issue is fixed or payment is made in full. Continued non-compliance may result in termination (see Clause 16). Notice of suspension or termination will be provided via email.

The User agrees to indemnify Mployus against any claims or losses arising from:

Claims” include legal demands; “Losses” include financial damages and legal costs.

The User must not:

Mployus provides:

You agree to grant access to your system when required for support. Mployus may update support methods or introduce fees, with notice via the platform or email. It is not responsible for issues with your hardware or third-party software.

All intellectual property rights in the Mployus software belong to Mployus or its licensors. You’re granted a right to use the software only as outlined in this Agreement.

You may not use Mployus branding, names, or logos in marketing without written consent.

Mployus commits to using reasonable care and skill in delivering services.

Mployus’s total liability is capped at the amount you paid during the month the issue occurred. It is not liable for:

However, Mployus remains fully liable for:

Neither you nor Mployus is liable for delays or failures caused by events beyond reasonable control—such as natural disasters, war, strikes, or other unforeseen disruptions.

(a) Termination for Breach or Insolvency

Post-Termination:

(b) Automatic Renewal

This Agreement renews automatically for the same term unless either party provides 90 days' written notice before the current term ends.

(c) Fee Increases

Mployus may raise fees by up to 7% at the start of each renewal term.

Notices sent via email will be deemed received on the next business day.